How do I deactivate a sub-account? April 23, 2024 23:35 Updated Important - in order to manage/deactivate your Sub Accounts: You need account administrator credentials. You need to be logged in to the parent account - you can use the account switcher in the Messaging Hub menu. 1. In the menu, click on the icon, then select Sub Accounts: 2. To deactivate a sub-account, click on the ellipses (three dots) on the right-hand side of the sub-account row and select Deactivate: 3. Confirm your action in the prompt: Note - you can reactivate the sub-account at any time by following the same instructions, and then selecting Activate from the ellipses menu. Related articles Can I check messages sent to a specific mobile number? How do I reset my password? I can't login to my account (login credentials failed) What is the difference between outbound messages and units used?