Contact Groups

Contact groups can be used to categorise your contacts, and also make it easier to send bulk messages

To manage your contact groups go to Contacts > Contact Groups:

If you have existing contact groups, you will see a table that contains the following columns:

• Group name
• Total Contacts - total number of contacts in the group
• Unsubscribed Contacts - number of unsubscribed contacts in the group
• Group Email - this is an alias used when sending SMS messages via email (see the Email to SMS article for more info)
• Shared By/Shared With - if the group is a shared group the field will be populated with the sub-account names

To create a new contact group, click on New Group:

In the resulting modal, give your group a name and an alias (optional) and click Save. The alias is used for the Email to SMS address:

Editing a contact group

To edit a contact group, simply click on the three dots in the relevant row in the contact group screen and click on Edit:

From this menu, you can also send a message to the contact group, share it with sub-accounts, or delete the contact group.