User roles

A user is a profile with access to an account in the Vodafone Business Messaging Hub. A user can be invited to one or more accounts by an account administrator, and can have one of the following roles - Administrator (Parent Account), Administrator (Sub Account), Advanced User, Basic User.

Administrator | Parent Account

• Create and manage sub-accounts
• Invite users to their own account and/or sub-accounts
• Manage billing data
• Share groups, contacts and templates with sub-accounts
• Report on current account and sub-accounts
• Manage Account Settings
• Manage Email to SMS registrations and settings
• Resubscribe an unsubscribed contact
• Create and manage API keys
• Create Webhooks
• Create automations

Administrator | Sub Account

• Create and manage sub-accounts (unless the user only has access to a Level 5 sub-account)
• Invite users to their own account and/or sub-accounts
• Manage Account Settings
• Manage Email to SMS registrations and settings
• Resubscribe an unsubscribed contact
• Create and manage API keys
• Create Webhooks
• Share groups, contacts and templates with sub-accounts
• Report on current account and sub-accounts

Advanced User

• Send messages
• Report on account usage
• View inbox at an account level
• Create groups and contacts
• View users
• Create templates

Basic User

• Send messages
• View reports (own message data only)
• Cannot export reports