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  1. TPG Telecom Messaging Hub
  2. FAQs
  3. Sending & Receiving FAQs

Sending & Receiving FAQs

  • Messaging Hub Pricing
  • Can I search for specific numbers and contacts in the inbox?
  • Can I send video?
  • How do I create a message signature?
  • How do I exclude the subject line from Email to SMS messages?
  • How do I send MMS (picture) messages?
  • How do I stop my email signature or disclaimer being sent in my messages when sending via Email to SMS?
  • Is there a limit to the size of the CSV file I can upload?
  • What is the difference between deleting and unsubscribing a contact?
  • Why have my messages failed to send?
  • Where do my inbound messages go?
  • Why are there Unicode characters in my messages?
  • Why can't I edit a contact?
  • Will I be charged for sending messages to an unsubscribed contact?
Support Site | Main Menu
Email Us
  • ● Account Management | am@messaging.tpgtelecom.com.au
  • ● Technical Support | support@messaging.tpgtelecom.com.au
  • ● Billing | collections@messaging.tpgtelecom.com.au
Call Us
  • ● Account Management | 1800 959 291 | Option 1
  • ● Technical Support | 1800 959 291 | Option 2
  • ● Billing | 1800 959 291 | Option 3