Getting acquainted with the Messaging Hub April 23, 2024 21:15 Updated The TPG Telecom Messaging Hub has been designed to provide a modern, easy-to-use messaging experience. We’re excited to share it with our customers and we hope you enjoy using the upgraded service. Explore the links below to learn more about the various features of the Messaging Hub. Standard Features Dashboard - Our new dashboard provides a snapshot of your recent messaging activity including some quick links to frequently used pages. Quick Message - allows you to send a message to a mobile number, contact or contact group straight away. We recommend using this for quick one-off messages. Bulk Send - lets you define your message details, add your recipients and even merge fields to personalise your content. Email to SMS - allows you to send and receive SMS messages using your email Inbox - manage replies and conversations through an intuitive conversational messaging interface Contacts - manage your recipients more efficiently, and create contacts within a sub-account & invite multiple users to share contacts within a department. Reporting - view summary dashboards and export detailed reports on campaign performance, and account & sub-account usage Billing - manage and update billing information & payment details Google Translate - allows you to effortlessly translate your messages into other languages Advanced Features Account Management - manage your teams across sub-accounts, so that each team can share information as required Account Settings - configure settings for a given account including account name, time zone, SMS limits, a default message template, and socially aware sending. API and Webhooks - manage your REST API keys. Create multiple keys against a sub-account or split them across multiple sub-accounts for reporting. Automation Workflows - create rules and workflows for your inbound messages. This enables you to add responders to groups based on specified keywords, forward to mobile or automatically remove a contact from a group Related articles Contact Info The top 18 ways Businesses use SMS Basic Message Sending Creating & Importing Contacts SSO (Single Sign On) Configuration