This article outlines the features of the Vodafone Business Messaging Hub, detailing both Standard and Advanced capabilities. The Standard features provide all the essential tools for daily messaging, including various ways to send messages, manage contacts and conversations, and track performance with reporting. The Advanced features offer more powerful options for team management, developer integration via APIs and webhooks, and the creation of automated workflows to handle incoming messages.
Standard features
Dashboard - The dashboard provides a snapshot of your recent messaging activity including some quick links to frequently used pages.
Quick Message - allows you to send a message to a mobile number, contact or contact group straight away. We recommend using this for quick one-off messages.
Bulk Send - lets you define your message details, add your recipients and even merge fields to personalise your content.
Email to SMS - allows you to send and receive SMS messages using your email
Inbox - manage replies and conversations through an intuitive conversational messaging interface
Contacts - manage your recipients more efficiently, and create contacts within a sub-account & invite multiple users to share contacts within a department.
Reporting - view summary dashboards and export detailed reports on campaign performance, and account & sub-account usage
Billing - manage and update billing information & payment details
Google Translate - allows you to effortlessly translate your messages into other languages
Advanced features
Account Management - manage your teams across sub-accounts, so that each team can share information as required
Account Settings - configure settings for a given account including account name, time zone, SMS limits, a default message template, and socially aware sending.
API and Webhooks - manage your REST API keys. Create multiple keys against a sub-account or split them across multiple sub-accounts for reporting.
Automation Workflows - create rules and workflows for your inbound messages. This enables you to add responders to groups based on specified keywords, forward to mobile or automatically remove a contact from a group